AI Help Desk
FastestUse AI guidance first for platform navigation, live room workflow, archive review, and signal terminology.
Open AI AssistantSUPPORT
Support with AI assistance.
Get quick help for Quantara access, live room workflow, billing readiness, broker roadmap, signal review, and platform navigation. AI handles the first pass; account and billing issues still route to human/admin review.
Access Requests
Manual approvalUse this for Free Watchlist, Founder Beta, Pro, Premium, or Elite interest. Plan choice is saved with your request.
Request AccessLaunch Status
ReadinessCheck what is ready, what is still beta, and what must pass before paid subscriptions are public.
View StatusBilling Questions
Not live yetStripe checkout is not active yet. Paid plans should open only after billing, webhooks, and customer portal are tested.
View PricingSUPPORT ROUTING
What to check before asking for help
These quick checks keep support clear during beta and help separate product bugs from market-data delays, missing permissions, and unfinished payment features.
Login or account access
Use Signup for new access. Admin approval is required while the platform is in testing.
Live Room or signal feed issue
Check Supabase status, active signal count, and whether the bot is writing signals during market hours.
Delayed data or broker data
Some broker or paper feeds can be delayed. Validate data source timing before live use.
Archive, stats, or AI review issue
Confirm signals are archived with final outcomes so analytics do not treat pending trades as finished.
Billing or subscription issue
Payments are not active yet. Stripe checkout and subscription sync still need to be connected.
Broker execution question
Broker automation should remain paper-only until order routing, fill sync, and safety locks are proven.
Quantara support cannot guarantee trade outcomes. For trading decisions, use your own risk rules and independent judgment.